Certifications and continuous improvement

Qualicert – SGS

Service certification

IAE NANCY School of Management, École Universitaire de Management, has been Qualicert-certified since 2012.

Awarded for a period of 3 years, this label attests to compliance with the characteristics set out in the “University training and research activity in the field of management sciences and management” (OJ No. 132 of 8 June 2005) – RE/IAE/06, namely :

• Continuous quality improvement
• An established strategy Reliable information for students and companies
• Initial and continuing training courses with high added value
• Training in a stimulating intellectual and cultural context SGS
• Teaching methods specific to management sciences and management
• Proven research activity
• Continuous quality improvement
• Follow-up on relations with graduates
• A business with an international outlook
• A commitment to social and environmental responsibility
• Welcoming people with disabilities
• Competent teaching and administrative teams
• Networks and partnerships with the economic and social world

Our certificate is displayed on the reception window of our 2 buildings, Campus Manufacture and Campus Artem.

BSIS

Business School Impact System

IAE NANCY School of Management, École Universitaire de Management, embarked on the BSIS certification process in 2018. It renewed its BSIS label in 2024.

The BSIS system has made it possible to identify, analyse and quantify the extent and nature of IAE NANCY’s impact on its environment (city, region, country, etc. depending on the areas of impact analysed).

The audit conducted with the Collegium Lorraine Management Innovation spanned an entire year (2018 -2019) and involved all the IAE NANCY teams (teaching and administrative).

The BSIS system

The BSIS identifies the benefits, both tangible and intangible, that a business school brings to its local environment as a result of its teaching activities. The business school spends money in its impact zone; it buys goods and services: it provides jobs and pays salaries which are partly spent in this zone. It attracts students from outside its zone, who also spend money on their day-to-day needs, on food and accommodation.

Beyond the purely financial impact that a business school has on the economic life of its local environment, which can be measured or estimated quantitatively, it contributes to the economic and cultural life of its community in a number of ways. Its teaching staff generate the creation of new businesses through entrepreneurial projects and respond to the needs of local businesses through professional training and managerial development. Its students are a source of dynamism in the life of the region and constitute a valuable pool of talent once they graduate.

Our certificate is displayed on the reception window of our 2 buildings, Campus Manufacture and Campus Artem.

Service Publics+

Continuous improvement programme

As part of its commitment to continuous improvement, IAE Nancy is part of the Services Publics + programme, a national initiative aimed at improving the quality, simplicity and efficiency of the service provided to users.

The 8 commitments of the Public Services+ programme :

• 1. Friendliness and the right to make mistakes: In a spirit of mutual respect, you are given a warm welcome and the right to make mistakes.
• 2. Accessibility : You can easily get in touch with your public services.
• 3. Support : You will receive support tailored to your personal situation.
• 4. Responsiveness : Your request will be processed within the stated timeframe.
• 5. Clarity : clear, simple and accessible information.
• 6. Transparency: You have access to our service quality results.
• 7. Listening: Your opinion is taken into account to improve the service we provide.
• 8. Eco-responsibility: We work with you to limit our impact on the environment.